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We are there when you need us the most.

Hassle free claims process with 93% of cashless claims.

Health Policy Claims

Star Health Claims Services is a hassle-free and a customer-friendly process which ensures that all settlements are processed in a timely manner. As your health insurance specialist, we make cashless claim available across all our network hospitals in the country. Courtesy, attention, speed and efficiency are the high standards we strive to upkeep. We value our customer’s feedback and work hard to meet and exceed your expectations.

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Experience worry-free healthcare with our hassle-free claims services

At Star Health and Allied Insurance, we understand that health emergencies can be a stressful time for you and your loved ones. That’s why we are dedicated to making the insurance claim process worry-free for you. Our in-house claim settlement team works efficiently to process and settle claims promptly, with a track record of settling over Rs. Four crores every hour. We also offer cashless treatment facilities across our extensive network of over 14,000 hospitals, so you can focus on your health without worrying about financial hardships.

To ensure a cashless experience, our cashless facility is available at all Network Hospitals nationwide and to access the list of our Network Hospitals in your area, just click here and search using either the city name or Pin Code.

We do not cover the expenses for treatment in hospitals or by medical practitioners or providers that are excluded and listed on the company website or notified to the policyholders. It is important to note that only expenses up to the stabilization stage are payable in case of life-threatening situations or after an accident, but the complete claim will not be covered. Click here to check the list of excluded service provider.

In the event that you are admitted to a Non-network Hospital (which are not listed here), kindly settle the charges directly at the hospital. Afterwards, please submit the complete set of original documents to us. We offer you several options for submitting the claim documents: you can hand them over to our nearest office or advisor, utilize our Customer Portal or Customer App to upload the documents, or alternatively, send the full set via postal mail to our address.

We would also like to remind you that as per the new mandate, please ensure to share your CKYC number or KYC documents along with your claims documents.

We are here to support you during these challenging times, and thank you for choosing Star Health and Allied Insurance.
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