Privacy Policy

We value you as a customer and respect your right to privacy. In the process of operating the Web Site, we may become aware of information relating to you, including information that is of a confidential nature. We are strongly committed to protecting your privacy online and have taken steps to protect such information. To aid us in protecting your privacy, you should maintain secrecy of your login ID and password, if any, provided to you in connection with your account with www.starhealth.in

Collecting your personal information

Star Health may collect the information you provide when you:

• Request information from Star Health's Web site.

• Use online tools and calculators.

• Apply online for products.

• Subscribe to online services.

• Complete an online form.

• Conduct transactions online.

• Apply for a job online.

Use of your personal information

By using this website you authorize us to contact you via email or phone on your contact details provided above and offer you information and services for the product you have opted for. You authorize us to call you for the mentioned purpose for a period of upto 30 days irrespective of whether you are registered with the NDNC registry. We will use the information primarily for the following purposes:

• Allow you to access specific account information

• Providing customization: We may use the information provided by you to customize your visit to the Web Site by displaying appropriate content at our discretion.

• To send you information about products and services offered by Star Health. If you do not wish to receive such information, you may unsubscribe to the facility in the email message received by you.

• To contact you for policy reminder notices, claims processing and to keep you updated on the insurance sector and Star Health through our newsletters.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically collected data to personally identifiable information. IP addresses are tied to personally identifiable information to help us customize your visit to our website so that you like the experience. However, we would like to reiterate that this information is not shared with third parties, except as provided under “Disclosure of Information” clause.

Use of Cookies

We store a cookie on your computer when you visit our Web site. A cookie is a tiny piece of information that is required to create and maintain a secure session. Our cookies let you view customized pages while transacting with us. Our cookies do not have confidential or personal information. Since, we use session ID cookies, they do not track a user after leaving our Web site. A session ID cookie expires when you close the browser. It is required if you want to buy a policy online from us.

The primary purpose of these cookies is to analyze how users move within our Web site.

Disclosure of Information

Subject to the other terms contained herein, , we will not disclose your information to any person, unless acting under a good faith belief that such action is necessary to:

• Conform to any statutory or legal requirements or comply with legal process

• Protect, enforce and defend our rights or property

• Protect our interests

We may also use your personal information for the purposes of providing you with any services and service-related activities. In this regard, it may be necessary to disclose your personal information to one or more service providers of Star Health providing services linked to Insurance sector.

We reserve the right to exchange, share or provide the information relating to your personal and financial details and information with other Statutory Bodies as required and you will not hold us liable for use or sharing of the information.

Updating your personal information

If you need to update your personal information or there is any change in the personal information, or if you no longer desire our service, you may update or delete it by making the change on our registration page or by emailing our Website team at retail@starhealth.in or by contacting us by telephone or postal mail at the contact information listed below.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we do not guarantee its absolute security.

Links to other sites

The Web Site may contain links to other sites and/or portals on the Internet. While we intend to link only to such sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by such other sites.

Please be aware that websites that have links from our site may collect personally identifiable information about you. This privacy statement does not cover the information and disclosure practices of those web sites.

Changes in this Privacy Statement

We reserve the right to modify this privacy statement at any time by posting the same on this Website, so please review it frequently on the Website. If we materially change our privacy practices we will notify you by sending an email or by posting a notice on our web site.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

The Website Team
Star Health and Allied Insurance Co Ltd.,
Chennai-600 034.

Sales & Services - 044 4674 5800
Tel No. : +91 44 28288800
Email : website@starhealth.in